Refund policy

To ensure you are confident about your purchase, we have an Easy Returns & Exchange policy, which gives you enough time to be in no doubt that you have made the right decision of buying jewellery from Shivpath Should you did not like  jewellery piece, you can to exchange within 2 Working Days, you can exchange same amount jewellery or higher not less.

No Return Acceptable.

Gold Jewellery - 100% exchange for the web value of the product
Diamond Jewellery - 100% exchange for the web value of the product

This refund is insited within 7-10 Days working days.This refund is subject to quality confirmation by our quality assurance team and on verification that the packaging of the same is complete with all the documents like diamond certificate & original invoice.

In case you receive a damaged item, an item you didn't order or the wrong item, we exchange it free of charge or refund the full amount charges after a quality check. If it is indeed an error or a defective product your refund or exchange will be on its way shortly.

To initiate return, send us an email to with box unpackaging video.without video we do not accept return order.we will share packing instructions to follow and handover the same to courier person. We don't provide return pick up service.In This case you need to courier package at our office address. Note down the return tracking number.