We know that when you shop online, you might have some questions.
We’ve tried to answer the most common questions below, but if you still have questions, you can always get in touch with us as follows:attirestudio.in@gmail.com.
- All
- Shipping Related
- Order Related
- Product Related
- User Related
Shipping Related
We offer free shipping on all orders within India.
Shipping charges for international orders will be calculated based on the destination country and the weight of the package. You can view the estimated shipping charges for your order during the checkout process.
We usually ship orders within 2-3 business days of payment confirmation. However, delivery times may vary based on your location and the shipping method selected.
To track your order, simply click on the "Track Order" option located at the top of our website's homepage. Enter your order number and email address in the given fields, and click on the "Track" button to view your order status and tracking details.
We use trusted courier companies like FedEx, DHL, and Blue Dart for shipping our orders.
Yes, we offer express shipping for select products and locations. Please contact our customer support team for more information on this service.
In the rare event that your package is lost or damaged during shipping, please contact our customer support team immediately. We will investigate the issue and take the necessary steps to resolve the problem.
If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We will try our best to accommodate your request, but changes may not be possible if your order has already been shipped.
Order Related
To place an order on our website, simply browse our products and add the items you wish to purchase to your cart. Once you've finished shopping, proceed to checkout, and enter your shipping and payment details. After completing your order, you will receive an order confirmation email.
We accept all major credit and debit cards, as well as online payment options such as PayPal, Paytm, and more. We also offer Cash on Delivery (COD) for select locations within India.
To track your order, simply click on the "Track Order" option located at the top of our website's homepage. Enter your order number and email address in the given fields, and click on the "Track" button to view your order status and tracking details.
We usually ship orders within 2-3 business days of payment confirmation. However, delivery times may vary based on your location and the shipping method selected.
We have a hassle-free return policy that allows you to return or exchange any product within 7 days of receiving it. The product must be in its original condition with tags intact. Please contact our customer support team for further assistance with returns and exchanges.
If you receive a defective or damaged product, please contact our customer support team immediately. We will investigate the issue and take the necessary steps to resolve the problem.
If you wish to cancel your order, please contact our customer support team as soon as possible. We will try our best to accommodate your request, but changes may not be possible if your order has already been shipped.
Yes, we offer customization and tailoring services for select products. Please contact our customer support team for more information on this service.
Product Related
We specialize in ethnic wear for women. Our product range includes sarees, salwar suits, lehengas, kurtas, and more.
Yes, all our products are 100% authentic and sourced directly from trusted manufacturers and suppliers.
We offer a wide range of sizes for all our products, from small to plus sizes. Please refer to our size chart for specific measurements and sizing information.
We provide detailed size charts and product descriptions for all our products to help you make an informed decision. If you have any further questions about sizing or fit, please contact our customer support team for assistance.
Yes, we offer customization and tailoring services for select products. Please contact our customer support team for more information on this service.
We provide care instructions for all our products to help you maintain their quality and longevity. Please refer to the care instructions provided with your product or contact our customer support team for assistance.
If you receive a product that does not match the description or photos on our website, please contact our customer support team immediately. We will investigate the issue and take the necessary steps to resolve the problem.
Yes, we offer discounts and promotions on select products from time to time. Please sign up for our newsletter or follow us on social media to stay updated on our latest offers
User Related
To create an account, simply click on the "Sign Up" button on our website and follow the prompts to create a new account. You will need to provide your name, email address, and a password to create your account.
Creating an account on our website allows you to save your shipping and billing information, view your order history, track your orders, and receive special discounts and promotions.
You can contact our customer support team through email or phone. Our contact information can be found on our website's "Contact Us" page.
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If your order has not yet been shipped, you may be able to cancel your order by contacting our customer support team. However, if your order has already been shipped, you will need to follow our return policy to return your order for a refund or exchange.
We value feedback from our customers and appreciate any comments or suggestions you may have. You can provide feedback through our website's "Contact Us" page or by leaving a review on our social media pages or product pages.
We take the privacy and security of our customers' personal information very seriously. Our website is secured with SSL encryption and we do not share or sell our customers' personal information to third parties. Please refer to our privacy policy for more information.